Specialist Vets in Edgware

## Summary Wellpet Veterinary Practice Ltd is a veterinary clinic for cats and dogs, and is also described in the clinic data as a **veterinary nurse training facility**. No corporate group affiliation is stated in the information provided. Reviews most often describe supportive, calm handling and clear explanations during consultations (including discussing diagnosis and treatment options), but a small number of recent reviews report the opposite—**a rushed appointment after a long wait**, and **front-desk interactions described as aggressive**, particularly around cancelling a **monthly pet-plan**. Concrete details mentioned by owners include: - **Cat and dog care** across multiple visits (both routine and illness-related outcomes reported). - **Vaccinations**, including a visit specifically for a **FeLV vaccination** (with one reviewer disputing the advice they were given about vaccine coverage). - A clinic environment described as **spotless, well-equipped, and calming** (from one detailed account). - A **monthly pet-plan** arrangement is referenced (with one reviewer unhappy about cancellation/fees). ## Services Services and capabilities referenced in the provided information include: - **Veterinary care for cats and dogs** (multiple reviews mention ongoing care for both). - **Vaccinations**, including **FeLV vaccination** (explicitly requested in one review) and discussion of **core vaccines**. - **Examinations and treatment planning**: one owner describes a thorough exam, detailed Q&A, and explanations of diagnosis and treatment options. - **Veterinary nurse training facility** (listed in the clinic data). ## Pricing - One reviewer reports paying **£70** for an appointment (they felt the consultation was rushed and not worth the cost). ## People - **Reception team (unnamed):** Experiences are mixed. One detailed negative review describes a receptionist as “rude and aggressive” when the client tried to cancel **monthly pet-plan payments**, including mention of debt collectors. Other reviews describe reception/check-in as welcoming and efficient. - **Veterinary team / “Dr.” (unnamed):** One detailed review describes the vet as taking time to examine a cat thoroughly, answering questions in detail, and clearly explaining diagnosis and treatment options. Another review reports the vet **rushed the appointment** and gave advice the client believed was incorrect regarding protection from core vaccines versus FeLV vaccination. ## Reviews **4.8 stars from 149 reviews.** Themes below are drawn from the latest written reviews available to us. - Many owners describe **kind, helpful staff** and repeat use for both **dogs and cats**. - A detailed positive account highlights a **thorough exam**, **clear explanations**, and a **clean, calm clinic environment**. - A small number of recent negative reviews report **front-desk conflict** (especially around **pet-plan cancellation/charges**) and one report of **long waiting followed by a rushed consultation**. - One reviewer raises a specific concern about **vaccination guidance** (attending for **FeLV vaccination** but feeling the advice given about coverage was wrong).

## Summary Mandeville Veterinary Services is part of the Goddard Veterinary Group (established in 1952) and is **RCVS accredited**. The website highlights routine preventative care and health-plan style support (including a **free new pet health check** and a preventative healthcare plan with discounts on selected routine procedures). Review signals are mixed: one reviewer describes a **pre‑op consultation for cat castration being refused due to an English‑language communication issue**, while another describes the clinic as **friendly and well run**. ## Services Based on the clinic website summary and the reviews, services referenced include: - **Free new pet health check** - **Preventative healthcare plan (ProActive Pets)**, including discounts on: - Routine neutering - Dental procedures - Kennel cough prevention - Tick protection - **Annual vaccinations** - **Flea and worming treatments** - **Microchip implantation** - **Nurse health assessments** - **Pre‑operative consultation** (mentioned in relation to cat castration) - **Emergency care arrangement:** the wider group operates **3 emergency hospitals** (no further details provided) ## People No individual clinicians are named in the information provided. Review experiences conflict: - One reviewer reports being told a **consultation could not go ahead because a family member “can’t speak English well”**, and felt this was discriminatory. - Another reviewer describes the practice generally as **friendly** and **well run**, without further specifics. ## Reviews **2.5 stars from 2 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication/access concern:** a reviewer describes a cat’s **pre‑op castration consultation being refused** due to English-language communication, and says the slot was then given to someone else. - **Positive general impression (less detailed):** another reviewer says the clinic is **friendly** and **well run**, without describing specific treatment or outcomes.