Goddard Veterinary Group

- Quick access and efficient care: owners mention being seen promptly, including same-day appointments and quick help for urgent issues. - Gentle, calm handling: several reviews say pets were treated very gently, with staff described as calm, patient and reassuring. - Clear explanations and support: Dr Michaela is thanked more than once for explaining treatment options clearly and supporting owners through difficult periods; other reviewers also mention being kept updated.

Services

•General vet and nurse care: consultations, nurse clinics, vaccinations, microchipping, flea and worm treatment, weight and diet advice, wellness health screens, and a free new pet health check.
•Diagnostics and monitoring: blood testing, an in-house lab, and diagnostic imaging including X-ray.
•Procedures and surgery: operations, neutering and dentistry are listed.
•Urgent and same-day care: reviews mention same-day appointments for injuries and prompt treatment for raisin ingestion, including inducing vomiting, monitoring the dog and checking that the raisins had been brought up.
•Day-to-day support: recent reviewers describe pets being handled gently and calmly, with patient advice for new adopters and staff keeping owners updated where needed.
•Other support: pet insurance information is listed, and emergencies outside practice hours are handled by Stone Lion Veterinary Hospital (24/7).

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are mixed: one owner described a £180 urgent visit as reasonable compared with another local quote, while another reviewer raised concerns about unexpected add-on treatments and higher bills.

People

•Dr Michaela: repeatedly praised for kind, compassionate care and for taking time to explain treatment options clearly.
•Wider team: reviews describe the broader team as calm, gentle, patient, reassuring and helpful, especially during urgent visits and stressful situations.
•Continuity concerns: one reviewer raised concerns about reliance on locum vets and inconsistent communication.

Reviews

Google reviews show 4.5/5 from 123 reviews. Recent feedback is mostly positive, with several owners highlighting efficient appointments, kind handling and strong communication, alongside one detailed negative account.

•Quick access and efficient care: owners mention being seen promptly, including same-day appointments and quick help for urgent issues.
•Gentle, calm handling: several reviews say pets were treated very gently, with staff described as calm, patient and reassuring.
•Clear explanations and support: Dr Michaela is thanked more than once for explaining treatment options clearly and supporting owners through difficult periods; other reviewers also mention being kept updated.
•One negative experience: a detailed complaint raised concerns about locum continuity, conflicting advice, communication problems and charges.

Reviews for Goddard Veterinary Group

No VetsCompared reviews yet

Reviews from pet owners who enquired with Goddard Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.

Dil Mark

1 month ago

Quick and efficient. Very calm and assured with my pet.

Gill W

2 months ago

D J

Lovely vet surgery. We were seen quickly and our dog was treated very gently (even got a little treat at the end).

Michelle Derry

I can’t thank Michaela enough for everything she’s done for our cat, Beetle. She’s been absolutely amazing from start to finish. She genuinely cares, always takes the time to explain what’s going on, and you never feel rushed. It’s so reassuring knowing Beetle is in such kind and capable hands. Michaela has been compassionate, thoughtful, and incredibly supportive throughout, and it’s made a difficult time so much easier for us. We’re so grateful for all the care she’s given Beetle and wouldn’t hesitate to recommend her to anyone looking for a fantastic vet. Thank you, Michaela!

Cindy Sharman

5 months ago

The team at Goddards have been such a support since I adopted my goblin a year ago. They’re endlessly patient and reassuring, and have been hugely generous with their advice.

Louise Dunne

10 months ago

Was easy to get a same day appointment and the staff were kind and helpful with my elderly dog’s injury

D D

1 year ago

I was looking after a small, much loved dog and gave it some raisins as a little treat. Something in the back of my mind made me double check and I found raisins could be very toxic. I got her straight up to Goddard and they induced vomiting. They were patient, kind and waited after working hours and even checked the vomit to make sure all the raising had come up and gave me a spare waterproof sheet in case the dog was sick on the way home. £180 bill which was the same as a Vet in Clapham was charging just for a consultation. I'd recommend them without hesitation.

anon ymous

Unfortunately I have to register my cat elsewhere, this place is an absolute sham of incompetency. Never in my life have I experienced such a lack of care and consideration. Each locum vet gives different/conflicting diagnoses and purposefully allows symptoms to progress in order to siphon more money out of you-- only when things progress to extreme levels that they make any attempts to intervene. By that point, your pets health has suffered and bills are sky high. Not to mention, the idea of not having permanent veterinary staff on site is a red flag in itself-- This keeps all anxious pets in a constant state of anxiety as consistent, trusting relationships with your pet cannot be built nor maintained. Communication amongst the team is lacking and it shows; booking appointments and making call backs to patients asking what said appointments are for is absolutely appalling behaviour and further proves their lack of care. There's also a tendency to blindside you with additional treatments, medications and varying products that were not discussed nor raised prior to appointments. Again, more blatant scheming and cash grabbing. Not only have they failed to cooperate with myself, they're actively ignoring contact from my insurance company, in order to prolong/worsen health conditions, consequently leading to more required treatment. If you genuinely love your pet and want the best care for them-- I'd implore you to look elsewhere.

Bridget Martens

I can’t thank Dr Michaela enough for helping my Jasper! She was so kind to us in a stressful period and took the time to explain all of jasper’s treatment options.

Ardavan Ahmadi

Always keep me updated with things and if they don't know it they will try and find out the information