Goddard Veterinary Group

Goddard Veterinary Group is a multi-site veterinary group; this practice has been part of the Goddard Veterinary Group since 2003 and is RCVS accredited. Based on the website, it’s set up for routine GP care plus on-site diagnostics and procedures, with in-house lab work, X-ray/diagnostic imaging, and operations listed. In reviews, owners describe same-day appointments for injuries, and urgent treatment for toxin ingestion (raisins) where staff induced vomiting, checked the vomit to confirm the raisins were up, and waited after hours.

Services

From the clinic website and review details, services mentioned include

•Vet and nurse appointments (including nurse clinics)
•Consultations and blood testing (with an in-house lab listed)
•Diagnostic imaging including X-ray
•Operations (facility listed) and neutering
•Dentistry
•Vaccinations and microchipping
•Flea and worm treatments
•Weight and diet advice
•Wellness health screen
•Free new pet health check
•Pet insurance information
•Urgent/out-of-hours: the website states emergencies outside practice hours are handled by Stone Lion Veterinary Hospital (24/7)

Examples from reviews

•Treatment for suspected toxin ingestion: vomiting induced and monitored until staff confirmed the raisins had been brought up.

Pricing

•One reviewer reports a £180 bill for treatment after a dog ate raisins (including inducing vomiting and monitoring/checking the vomit). The reviewer notes this was similar to what another vet quoted for a consultation alone (comparison is the reviewer’s).

People

•Dr Michaela: mentioned by name in a review. The owner describes her as taking time to explain treatment options during a stressful period.
•Team experience varies by reviewer: one describes staff being kind and helpful with an elderly dog’s injury and being able to offer a same-day appointment; another alleges issues tied to use of locum vets, including inconsistent diagnoses and poor continuity.

Reviews

4.5 stars from 116 reviews. The latest reviews available to us include both detailed praise (urgent care and communication) and a detailed negative account alleging inconsistency and poor communication. “”

•Getting help quickly: same-day appointment mentioned for an elderly dog’s injury.
•Hands-on urgent treatment: raisin ingestion handled with induced vomiting, staff waited after hours, and checked the vomit to ensure the toxin was expelled; the owner also mentions being given a spare waterproof sheet for the journey home.
•Explanation and updates: one owner thanks a named vet for talking through options; another says the team kept them updated and tried to find answers when unsure.
•Conflicting experiences reported: one reviewer alleges conflicting diagnoses from different locum vets, poor internal communication, and being surprised by additional treatments/medications not discussed beforehand, plus problems with insurance communication.

Reviews for Goddard Veterinary Group

Note: Showing the 5 most recent Google reviews out of 116 we track in total. Recent reviews may not be representative of overall sentiment.

Louise Dunne

in the last week

Was easy to get a same day appointment and the staff were kind and helpful with my elderly dog’s injury

D D

2 months ago

I was looking after a small, much loved dog and gave it some raisins as a little treat. Something in the back of my mind made me double check and I found raisins could be very toxic. I got her straight up to Goddard and they induced vomiting. They were patient, kind and waited after working hours and even checked the vomit to make sure all the raising had come up and gave me a spare waterproof sheet in case the dog was sick on the way home. £180 bill which was the same as a Vet in Clapham was charging just for a consultation. I'd recommend them without hesitation.

anon ymous

3 months ago

Unfortunately I have to register my cat elsewhere, this place is an absolute sham of incompetency. Never in my life have I experienced such a lack of care and consideration. Each locum vet gives different/conflicting diagnoses and purposefully allows symptoms to progress in order to siphon more money out of you-- only when things progress to extreme levels that they make any attempts to intervene. By that point, your pets health has suffered and bills are sky high. Not to mention, the idea of not having permanent veterinary staff on site is a red flag in itself-- This keeps all anxious pets in a constant state of anxiety as consistent, trusting relationships with your pet cannot be built nor maintained. Communication amongst the team is lacking and it shows; booking appointments and making call backs to patients asking what said appointments are for is absolutely appalling behaviour and further proves their lack of care. There's also a tendency to blindside you with additional treatments, medications and varying products that were not discussed nor raised prior to appointments. Again, more blatant scheming and cash grabbing. Not only have they failed to cooperate with myself, they're actively ignoring contact from my insurance company, in order to prolong/worsen health conditions, consequently leading to more required treatment. If you genuinely love your pet and want the best care for them-- I'd implore you to look elsewhere.

Bridget Martens

7 months ago

I can’t thank Dr Michaela enough for helping my Jasper! She was so kind to us in a stressful period and took the time to explain all of jasper’s treatment options.

Ardavan Ahmadi

9 months ago

Always keep me updated with things and if they don't know it they will try and find out the information