Village Vet West Hampstead – Vets in West Hampstead
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Recent feedback is mixed but overall positive, with many clients describing the team as caring, professional, patient, and supportive. - Reception is a recurring strength, with multiple reviewers highlighting a warm welcome and helpful front-desk service. - Dr Serena stands out strongly in recent comments for calm handling, clear communication, kindness with cats and dogs, and a diagnosis that inspired more confidence after another branch had not.
Services
- •Routine first-opinion care: consultations, vaccinations, annual health checks, microchipping, flea and worm treatment, and neutering.
- •Preventive and longer-term health support: veterinary nurse clinics, senior pet care, nutrition and obesity management, pet dental care, and internal medicine.
- •Examples mentioned by clients: cat booster appointments, follow-up checks, dental assessments, and care for dogs, cats, and a small pet.
- •Emergency arrangements: pet emergencies are directed to the associated Hampstead practice for round-the-clock cover.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Serena: Repeatedly praised for a calm, gentle manner, clear explanations, thorough examinations, and thoughtful discussion of treatment options and costs. Several reviewers describe her as a key reason for consistently positive experiences.
- •Dr Rosa: Named appreciatively by a long-standing client who said the team had helped their pets through medical problems and emergencies over many years.
- •Maya, Shannon, Kim, Deborah and Maria: Named positively by a long-standing client as valued members of the team.
- •Reception team: Frequently described as warm, friendly, welcoming, and consistently helpful.
Reviews
Google rating: 4.5/5 from 209 reviews.
- •Recent feedback is mixed but overall positive, with many clients describing the team as caring, professional, patient, and supportive.
- •Reception is a recurring strength, with multiple reviewers highlighting a warm welcome and helpful front-desk service.
- •Dr Serena stands out strongly in recent comments for calm handling, clear communication, kindness with cats and dogs, and a diagnosis that inspired more confidence after another branch had not.
- •More critical comments focus on inconsistency over time, frustration at being charged another full consultation fee for a follow-up, and one case where a reviewer felt a dental procedure was recommended too readily.
