
Vets in Veterinary Surgery, Greater London
Generated from publicly available data sources; may not fully represent the broader set of reviews.
DNA Vetcare Ltd, operating as Vetcall, is a highly regarded veterinary clinic situated in the town of Veterinary Surgery, Bedfordshire. With a robust Google Maps rating of 4.5 stars from 192 reviews, the clinic demonstrates a strong reputation for excellent service and care.
The clinic's reviews highlight the compassionate and professional care provided by the staff. Clients consistently praise the team for their kindness and expertise. For instance, Hatice Hyta commends the clinic for their detailed and patient approach during her cats' spaying and neutering procedures. Jeff Potter and his family express gratitude for the compassionate end-of-life care provided to their pet Jake, noting the exceptional support from staff members Olive, Stephen, and Ben. Similarly, David Packman appreciates the sensitive handling of his cat Bertie's passing. These reviews underscore the clinic's commitment to providing empathetic and comprehensive care throughout the lifecycle of a pet.
Simon Bagley, a long-time client, highlights the clinic's consistent excellence over 12 years, emphasizing the knowledgeable and accommodating nature of the staff. Meanwhile, Jiayi Zhi appreciates the efficient service provided by Sam, who assisted with her dog's health certificate for international travel.
The clinic's reputation is further bolstered by its team of dedicated professionals, who are frequently mentioned by name in reviews, a testament to their impact on clients. With a focus on delivering high-quality veterinary care and fostering lasting relationships with pet owners, Vetcall stands out as a trusted choice for pet care in the community.
113 Station Road
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Note: Showing the 5 most recent Google reviews out of 192 we track in total. Recent reviews may not be representative of overall sentiment.
4 months ago
I had a great experience with Vetcall when I took my cats to be spayed and neutered. The staff were incredibly kind, gentle, and patient — both with me and my cats. They took the time to explain the process clearly, answered all my questions, and made sure I felt completely comfortable. My cat was well cared for and recovered smoothly thanks to their guidance. I truly appreciate their professionalism and compassion. Highly recommended to anyone looking for a caring and trustworthy veterinary clinic!
5 months ago
Once again we find ourselves posting about the loss of a well loved pet and part of the family. Jake was given first class compassionate care over the last year of his long (nearly 15 yrs!) life. The kindness shown by every staff member up until his passing was exemplary and made the journey bearable not just for him but for ourselves also. So thank you Olive, Stephen and Ben once again and the front of shop staff. You journeyed with us from his birth at home one late night until his death last Wednesday when you came to our home to help us say goodbye. We’re so thankful Jeff and Karen
5 months ago
Had to put our beloved cat Bertie to sleep at 20years old, all the staff at vetcall were absolutely wonderfull , kind, and professional .
10 months ago
Fantastic service and knowledge from the beginning 12 years ago for my then tiny kitten. A shame we have moved away. Nothing was too much trouble for anyone there. A really great team, that I and my cat will miss. Thank you for all your help.
a year ago
I’m very grateful to Sam for helping me quickly and efficiently with my dog’s health certificate for traveling abroad. She is highly experienced, and our communication was smooth throughout the process, which saved me a lot of time and effort. She was recommended by a friend, and I couldn’t be happier with the service. Thank you.
