Vets on the Common – Vets in Old Town
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Vets on the Common, located in Old Town, has established itself as a premier veterinary clinic with an outstanding reputation. Garnering a perfect 5-star rating from 216 reviews, the clinic is highly praised for its exceptional service, compassionate care, and professional staff. This consistent high rating, supported by numerous reviews, highlights the reliability and excellence of the clinic’s offerings.
Several individual testimonies shed light on the clinic's strengths. Dr. Ellie is frequently mentioned for her expertise and compassion, notably resolving a chronic ear infection for a dog and performing a complex surgery on a cat named Tigger. Her transparent communication and empathetic approach are highly appreciated by clients. Similarly, Dr. Liam is noted for his calm and reassuring presence, promptly attending to emergency cases with care and professionalism.
The clinic’s commitment to transparent pricing and reasonable costs is a recurring theme in reviews, with clients expressing gratitude for both the quality and affordability of care. This is complemented by the clinic’s flexibility in payment arrangements, reflecting a focus on patient well-being over profit.
Furthermore, the clinic’s team is recognized for their supportive and friendly demeanor, providing not only medical expertise but also emotional support to pet owners. This holistic approach ensures that both pets and their owners feel valued and cared for.
Overall, Vets on the Common stands out as a model of veterinary excellence, offering a blend of skilled medical care, compassionate service, and transparent, fair pricing that fosters deep trust and loyalty among its clientele.
Location
3 Princes Close
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Animals Treated at Vets on the Common
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Vets on the Common
Opening Hours
Reviews for Vets on the Common
Note: Showing the 5 most recent Google reviews out of 216 we track in total. Recent reviews may not be representative of overall sentiment.
Mergim Ozdamar
a week ago
Our chihuahua is very sensitive, especially to worming treatments, and she suddenly began throwing up and shaking non-stop. We rushed over without an appointment, and they saw us immediately. Dr Liam was calm, gentle, and reassuring—he treated her with care and compassion. It’s such a relief knowing we have a vet so local, and that truly wants to help. Thank you for the quick response today and looking after our Lily.
Juliana Ribas
2 weeks ago
I’m so grateful for the wonderful care my dog Lucky received at Vets on the Common. Everyone there is not only professional but also incredibly kind and human. Lucky had an ear infection that her old vet couldn’t fix for over a year, but Dr. Ellie got it healed in just a week with the right tests and treatment. She also had dental surgery and a cyst removed, and the team kept us updated during the procedure and even checked in the next day to see how she was doing. We felt truly cared for every step of the way.
Jeremy ODwyer
a month ago
Always receive excellent service at this practice. Last week was exceptional. We’re going to France with our two dogs on Thursday afternoon. Late on Wednesday night realised we had lost our pet passports. Called Liam at 09.00 on Thursday morning. Had the travel certificates by 10.00. Calm, friendly, professional, reassuring and no fuss. Outstanding service.
Anna Zavyalova
3 months ago
A Lifesaving Clinic and an Exceptional Vet — Thank You, Dr. Ellie We are endlessly grateful to Vets on the Common, and especially to Dr. Ellie, for saving the life of our beloved cat, Tigger. From the very beginning, the care we received was not only extremely knowledgeable and professional, but also deeply compassionate and human. Tigger needed a complex surgery known as a perineal urethrostomy (PU), along with the removal of bladder stones. Dr. Ellie guided us through it with such empathy and clarity. She explained every step and all possible options, never pushing us, always being honest and kind. The surgery was performed with great skill, and at a significantly better cost than other practices would have charged. They were transparent about pricing, offered to stage the payment until our next salary day, and genuinely seemed focused on charging only what was absolutely necessary. That kind of generosity and understanding is incredibly rare. The continuity of care was another extraordinary aspect. Tigger was looked after throughout by Dr. Ellie herself, with the support of a team of wonderful, kind, and skilled nurses. He spent several nights at the clinic, and we were always welcomed warmly when we wanted to visit. Post-operative care has also been fantastic — they never rushed us and always made time to see him when we had concerns. Considering the complexity and length of treatment, it was truly outstanding value — and honestly, you can’t put a price on the life of a family member. Thanks to this clinic, Tigger is back home with us, recovering well, and hopefully has many more happy years ahead. Dr. Ellie is not only an excellent vet, but a truly compassionate human being. We feel incredibly lucky to have found her and Vets on the Common. Thank you from the bottom of our hearts.
X
4 months ago
Thanks Dr. Vici and the entire team! My guinea pig overate and had digestive issues. After the check-up and medication, Zhuzhu recovered within a week. Thankfully he doesn't have bladder stones. As a first-time pet owner, I was extremely worried, but all the staff were incredibly friendly and reassured me during my anxiety. The pricing was reasonable, and I’ll definitely choose this vet again when I get a kitten!
