Virtue Vets Marylebone – Vets in Marylebone
Clinic Overview
Virtue Vets Marylebone presents itself as an independent clinic offering routine veterinary care alongside more advanced services and facilities. Its website highlights transparent pricing, a “Your First Bill Is On Us” offer of up to £100 (terms apply), and says emergency care is available at the same price as standard appointments. Recent feedback is largely positive, with praise for calm support, clear communication, and a clean, modern clinic environment.
Services
- •Routine care, urgent appointments, and emergencies: The clinic offers everyday veterinary care alongside emergency care, which the website says is charged at the same price. Reviews mention emergency help for a dog away from home, clear explanations during a stressful visit, and ongoing preventative care support.
- •Diagnostics, surgery, and dentistry: The website lists advanced diagnostics plus surgical suites, dental suites, and imaging suites. Recent reviews mention a pet receiving X-rays, ultrasound, and dental treatment under general anaesthetic, with updates given throughout the day.
- •Rehabilitation and supportive therapies: Regenerative medicine, physiotherapy, and hydrotherapy are listed on the website. Physiotherapy is specifically praised in reviews.
- •Home visits and practical support: The website includes home visits. Reviews also highlight detailed help with pet export paperwork and guidance, including support for exporting two turtles to Europe.
- •Membership and consultation access: Reviews mention a membership option and an unlimited subscription service that includes unlimited consultations.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website also promotes “Your First Bill Is On Us” up to £100 (terms apply) and says emergency care is charged at the same price. Review comments on value are mixed: some describe the fees as reasonable and note that aftercare was included with surgery, while one reviewer felt the clinic was too expensive for the service received.
People
- •Alison: Repeatedly praised for calm, patient, supportive care; one review describes her as the lead veterinarian, and another says an owner specifically sought her out again after seeing her at a previous practice.
- •Dr Haley: Thanked for supportive consultation help with a rescue dog struggling with separation and general anxiety.
- •Emma: Praised for reassurance and regular updates during a pet’s X-rays, ultrasound, and dental treatment under general anaesthetic.
- •Millie: Singled out by one reviewer as a trusted vet caring for their pets.
- •Gia: Credited for guiding an owner through the export of two pet turtles with clear communication, frequent updates, and consistent follow-through.
- •Ally, Noko, and Alix: Thanked in one review for their kindness and professionalism with a pet named Gina.
Reviews
Google reviews show 4.7/5 from 75 reviews.
- •Recent feedback is mostly very positive, with owners often describing the team as kind, gentle, caring, and knowledgeable.
- •Communication and reassurance are recurring strengths, including support during emergency visits, updates during procedures, and detailed guidance through complex export paperwork.
- •The clinic environment is frequently described as clean, modern, spacious, and welcoming, with mentions of treats for dogs and coffee on arrival.
- •There is some mixed feedback on value for money: some reviewers call the fees reasonable, while one reviewer felt the consultation was superficial and too expensive.
