Blue Cross Animal Hospital – Vets in King St
Clinic Overview
Blue Cross Animal Hospital on King St is part of the Blue Cross charity. It offers both routine veterinary care and more complex treatment, with emergency veterinary services and a veterinary nurse training facility also listed. Recent reviews are largely positive about staff kindness, clear communication in clinic, and prompt care, although one recent reviewer reported a poor experience with the main appointment phone line.
Blue Cross Animal Hospital on King St is part of the Blue Cross charity. It offers both routine veterinary care and more complex treatment, with emergency veterinary services and a veterinary nurse training facility also listed. Recent reviews are largely positive about staff kindness, clear communication in clinic, and prompt care, although one recent reviewer reported a poor experience with the main appointment phone line.
Services
- •Routine veterinary care alongside more involved treatment, with reviews describing cases ranging from cats being well looked after to an older dog receiving supportive care when unwell.
- •Emergency veterinary services are listed, including 24/7 or extended-hours cover.
- •Procedures under general anaesthetic, with one owner praising the nurse for taking time to explain the procedure, answer questions, and go through aftercare at collection.
- •Diagnostic assessment and treatment, including one review describing a problem being identified quickly and treated successfully by the next day.
- •Veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services.
People
- •Nadin (vet): praised in reviews as a “wonderful vet,” with owners thanking her for kindness and care.
- •Unidentified nurse: highlighted for explaining a procedure under general anaesthetic clearly, inviting questions, and giving a thorough handover when the dog was collected.
Recent reviews also speak positively about the wider team, especially for kindness, helpfulness, and compassionate handling of worried owners.
Reviews
Blue Cross Animal Hospital has a 4.5/5 Google rating from 304 reviews.
- •Recent feedback is mostly very positive about the team being kind, helpful, and caring with both pets and owners.
- •Owners mention compassionate support in stressful situations, including care for an elderly dog that was unwell and reassurance for the family.
- •Communication in clinic is a recurring strength, especially around procedures and aftercare, with one owner praising the time taken to explain a general anaesthetic and recovery.
- •There is one recent negative review about the main appointment line, describing the call handling as rushed and unhelpful when trying to arrange an important appointment.
