Blue Cross Animal Hospital – Vets in King St
Clinic Overview
Blue Cross Animal Hospital on King St is part of the Blue Cross charity. It offers routine veterinary care as well as more complex treatment, with emergency cover and a veterinary nurse training facility also listed. Reviews point to a caring and helpful team overall, with clear communication during treatment standing out, though some recent feedback raises concerns about phone handling and a small number of poor experiences.
Services
- •Routine and more complex veterinary care: The clinic provides general veterinary treatment alongside more involved care, with reviews mentioning cats being well looked after and supportive care for an older dog who was unwell.
- •Emergency and urgent care: Emergency veterinary services are listed, including extended-hours or 24/7 cover.
- •Diagnostics and treatment: Reviews describe problems being identified quickly and treated successfully, including one case where a pet was home the next day.
- •Procedures under general anaesthetic: One owner highlighted especially clear communication before and after their dog’s procedure, including time to discuss concerns, the procedure itself, and aftercare.
- •Training facility: A veterinary nurse training facility is also listed.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are limited, though one owner specifically appreciated the help received while finances were difficult.
People
- •Nadin (vet): Praised by name as a “wonderful vet” and thanked for kindness and care.
- •Nurse mentioned in reviews: One owner spoke very highly of a nurse who took time to explain a general anaesthetic procedure, answer questions, and give a thorough handover at collection.
Reviews also reflect well on the wider team for kindness, helpfulness, and compassionate support.
Reviews
Blue Cross Animal Hospital has a 4.5/5 Google rating from 316 reviews.
- •Many reviewers describe the staff as kind, helpful, compassionate, and good with both pets and owners.
- •Clear communication is a recurring positive theme, especially around procedures, questions, and aftercare.
- •Owners also mention supportive handling in stressful situations, including care for an elderly dog and quick diagnosis and treatment in one urgent case.
- •More negative recent feedback includes criticism of the main appointment phone line, concerns about access linked to catchment rules, and a small number of very poor experiences with care.
