Two cockatoos on branch

The Net Vet

#1 Vet in Keston, Greater London

4.7
Independent
#1 In Keston
4.7 ★ From 321 Reviews
1 Vet Practices Tracked
313 Reviews In Keston
131 Towns & Areas
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The Net Vet – Vets in Keston

No Prices
No Prices Tracked
Independent

Clinic Overview

- Recent written feedback is mostly very positive, with owners often describing the staff as friendly, caring, professional and helpful. - Named praise centres on Lada, Dan and Patrick, with examples including clear explanations, kind handling, solving a long-running digestive problem, and strong support around cruciate ligament surgery and recovery. - Reviews also mention good care for elderly pets and compassionate end-of-life support, including a paw print keepsake after a dog’s death.

Services

  • •General consultations for cats and dogs: Owners mention routine appointments, ongoing health concerns and care for older pets, with several reviews describing the team as friendly, helpful and thorough.
  • •Diagnostics and medical workups: Reported examples include blood tests, needle sampling of lumps, discussion of ultrasound, and laboratory analysis of tumour samples. One owner also credits the practice with identifying and treating a long-running digestive problem in a dog.
  • •Treatment for illness and infection: Reviews mention treatment for giardia in a cat and care that led to a dog’s recovery after illness had not been resolved elsewhere.
  • •Surgery and aftercare: Feedback includes tumour removal and cruciate ligament surgery, with particular praise for the standard of aftercare and communication around orthopaedic treatment.
  • •Behaviour-related triage: One owner describes being advised to contact a behaviourist as part of a cat behaviour case.
  • •End-of-life support: Reviews mention compassionate care after a dog died, including a paw print keepsake for the family.

Pricing

No published pricing information is currently available for this clinic.

People

  • •Lada (vet): Frequently praised for gentle handling, clear explanations, thorough checks and helping pets recover from difficult health problems.
  • •Dan (vet): Positively mentioned for experience and problem-solving, including diagnosing a long-standing digestive issue and being involved in treatment decisions.
  • •Patrick (vet): Praised for experience, confidence and care, including feedback highlighting cruciate ligament surgery, aftercare and communication.
  • •Madison (role not explicitly stated): Mentioned in relation to assessing a cat’s lump, taking needle samples and discussing possible surgery.

Reviews

Google rating: 4.7/5 from 321 reviews.

  • •Recent written feedback is mostly very positive, with owners often describing the staff as friendly, caring, professional and helpful.
  • •Named praise centres on Lada, Dan and Patrick, with examples including clear explanations, kind handling, solving a long-running digestive problem, and strong support around cruciate ligament surgery and recovery.
  • •Reviews also mention good care for elderly pets and compassionate end-of-life support, including a paw print keepsake after a dog’s death.
  • •One detailed negative review raises concerns about communication, a lost sample, changing recommendations, missed call-backs and dissatisfaction with costs, while some positive reviewers describe the pricing as reasonable and the advice as honest rather than pushy.

Location

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