Kensington Veterinary Care

I highly rate our vet Johnny, who we have been using for many years. They are kind and friendly and I like seeing the same faces again and again. They’ve given me fantastic advice on caring for my cat and we really appreciate it!

A very friendly, pragmatic and professional vet who helped us tremendously. We felt very well looked after and are truly grateful for the great care and support. Highly recommended! Best wishes from Frieda from Germany!

I took my little dog Sully, an almost 16-year-old Shih Tzu Chihuahua mix, to Kensington Veterinary Care for around four years and always found the whole team to be incredibly kind, helpful and thoughtful in their approach to his care. Over those years we brought him in for everything from his routine vaccinations and check-ups to various health concerns that came up as he got older, and I always felt he was in good hands. As Sully got older, he had quite bad teeth, but they weren’t causing him any pain or problems with eating. Because of his age, putting him under anaesthetic for a dental procedure also carried additional risk. I really appreciated that I never felt pressured into making a particular decision. Dr. Johnny always took the time to talk through the options with me, and I genuinely felt that Sully’s health, comfort and quality of life were always the main priority. Even after we moved to Richmond, we continued bringing Sully back to Kensington Veterinary Care because we trusted Dr. Johnny and the team with his care. Sadly, almost three months ago Sully became very unwell very suddenly and, because it was an emergency, we had to take him to the nearest emergency veterinary hospital, where we ultimately had to say goodbye to him. I’m incredibly grateful to Dr. Johnny and the rest of the team for the kindness and care they showed Sully throughout the four years they looked after him. He was a very special little dog who had been with me for almost 16 years, and it meant a lot to know his wellbeing was always at the centre of the decisions around his care. I wouldn’t hesitate to recommend Kensington Veterinary Care. When the time comes that we feel ready to welcome another dog into our lives, we’ll definitely be bringing them here. Thank you for taking such good care of Sully.

My pets are cared for as if they were their pets

Dr Johnny Irish is the best vet ever. We had to have our sick elderly cat put down and he was so lovely and kind. He has also been great on previous visits for check ups etc. Nice, and not pushy for procedures and always has the animal's best interests at heart. I would thoroughly recommend him.

Went there to microchip my cats It went very well. Friendly staff quick service

AVOID. I was extremely disappointed by the vet’s behaviour and complete lack of compassion. I came because I was due to travel abroad and therefore needed an Animal Health Certificate. The vet clearly told me that everything would be ready for the day of travel. When the day arrived, I only found out once I was there (of course, nobody contacted me beforehand to avoid wasting my time) that it was no longer possible because they did not have the necessary documents. As I was due to leave the same day, as stated during the first appointment, I asked her whether she could refer me to a colleague to fix her mistake. The answer was: “No, I’m not allowed, but if you search on the internet, you’ll find one.” As a result, I had to urgently go to another vet just two hours before catching my train, which I nearly missed. So thank you to Medivet, who were far more competent and much kinder than this one. I really do not recommend this "vet"

My little dog, Pippin recently needed to have surgery on her leg. Everyone who I spoke to and met were so lovely, and I wasn't pushed into a more expensive procedure, which I would have paid for if the vet had recommended it. It was also really convenient that she was dropped off at our local medivet the following day. Thank you for a positive experience.

Absolutely wonderful service.