
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Alcombe Veterinary Surgery, located in Isleworth, Middlesex, England, is part of a network with branches in Ealing and Whitton. It offers a range of services including general veterinary consultations, routine healthcare, pet travel support with PetAir, and wellness screenings. The clinic is RCVS accredited and partners with three out-of-hours clinics to ensure comprehensive care.
The clinic promotes its Pet Health Club®, which offers benefits such as included consultations and savings on routine healthcare, providing peace of mind for pet owners. Current promotions include a six-month healthy pet check priced at £24.99 and wellness screenings at £60. Registered clients can also receive a 10% discount on pet travel with PetAir.
Alcombe Veterinary Surgery is rated 4.4 stars on Google Maps based on 131 reviews, indicating a generally positive perception among clients. However, the reviews present a mixed picture. Positive reviews emphasize the friendly and helpful staff, with clients like Hollie Windsor and Paulina Marczynska praising the quality of care and personal attention from staff such as Doctor Dominika. In contrast, negative reviews from clients like Natalia Doran and Kevin Singh highlight concerns around stock availability and transparency of charges, with Singh expressing dissatisfaction over unexpected costs.
Overall, Alcombe Veterinary Surgery is well-regarded for its professional and caring approach, but potential clients should be mindful of reviewing costs and treatment options in advance. The clinic is actively addressing the local parvovirus outbreak, demonstrating its commitment to community health.
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Note: Showing the 5 most recent Google reviews out of 131 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Said to me on the phone that they do not stock Penicillin and cannot treat pneumonia in animals. Shocking, for a vet.
7 months ago
Alcombe vets whitton are amazing they really love there animals and always Make u feel. Welcome others never a prob to big or to small x the alcombe in Isleworth is equally great they was super friendly and assisted me last min with no issues x
9 months ago
Such lovely and helpful staff. My kitten is registered there and has had his vaccines and castration. His treatment and the way he was looked after whilst there was impeccable. I'd highly recommend.
a year ago
The best team ever, so helpful and friendly. Doctor Dominika has been taking care of my two dogs for the last seven years, and I'm happy I decided to travel to the clinic from North London She always explains everything, and you're leaving the clinic with peace of mind.
2 years ago
Very disappointed. Overcharged and gave an injection without asking us that we want our pet to received it. They will not inform you about extra charges. They telling you about a consultation fee only, giving some injections without your consent and at the reception you will receive 3 x TIMES HIGHER BILL than expected. BE VERY CAREFUL. I decided to travel to Vet in Brentford ( Companion Care ) to get better care for my pet, they always kept me informed step by step about any extra fees that might be charged before anything is done. Definitely much cheaper too.
