Clinic Not Accepting Clients from VetsCompared
Medivet Yeading - Pet Vaccination Centre – Vets in Hayes
Clinic Overview
Medivet Yeading - Pet Vaccination Centre is part of the Medivet group and focuses on vaccinations and routine preventive care, with access to Medivet’s 24-hour emergency centres for out-of-hours cover. The practice is also listed as a Veterinary Nurse Training facility. Recent feedback remains mixed overall: many owners describe a friendly, helpful team and good day-to-day support, while recurring complaints focus on appointment delays and a small number of very serious clinical concerns.
Services
- •Preventive and routine care: vaccinations and general preventive care, in line with its role as a pet vaccination centre.
- •Ongoing treatment and follow-up care: reviews mention regular monthly injections for a dog with anxiety, along with post-operative check-ups and longer-term support for pets known well by the practice.
- •Assessment and aftercare: wound assessment, recovery support including help with fitting a cone, and discussion of treatment options for more complex or longer-running health problems.
- •General advice and access: owners describe being able to get general advice from the team, and recent reviews mention straightforward online appointment booking.
- •Emergency arrangements: out-of-hours care is available through Medivet’s 24-hour emergency centres, including overnight cover outside normal hours.
- •Training role: the practice is listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services.
- •One clearly published figure is an £130 overnight emergency consultation fee for Medivet emergency-centre consultations between 7pm and 9am.
- •Owner comments on cost are mixed: one recent review describes the practice as reasonable, while earlier feedback included concerns about estimate clarity, medication costs only becoming clear at payment, and a disputed refund.
People
- •Dr Mateus is praised for being attentive, knowledgeable, and clear when explaining treatment.
- •Dr Jamie is singled out for gentle handling, practical aftercare support, and a reassuring manner.
- •Tahir is named repeatedly in positive feedback, including one recent review calling him the best vet the owner has known.
- •Jayne, Michelle, and Maria are thanked by name for helpful, professional, and compassionate support.
- •The reception team is a consistent positive theme, with owners describing them as friendly, helpful, and professional.
- •Archie has also been mentioned in past feedback.
Reviews
Google rating: 4.5/5 from 348 reviews. Recent feedback shows a broadly positive but mixed picture.
- •Many owners praise the team for being friendly, welcoming, helpful, and attentive, with several long-term clients saying the practice has looked after their pets well over the years.
- •Convenience is a recurring positive theme, including easy online booking, a local location for some owners, and support with general questions as well as appointments.
- •Individual staff receive strong praise, especially Tahir, along with positive mentions for named team members including Jayne, Michelle, and Maria and consistently well-regarded reception staff.
- •The main criticism is repeated waiting-time frustration, especially poor communication around delays. There are also a small number of very serious negative reviews describing concerns about diagnosis, medication, and clinical outcomes.
