Medivet Yeading - Pet Vaccination Centre

Medivet Yeading – Pet Vaccination Centre is part of the Medivet group and presents itself as a vaccination-focused practice, with access to Medivet’s 24-hour emergency centres for out-of-hours care. The clinic is also listed as a Veterinary Nurse Training facility. Recent feedback continues to point to friendly front-of-house support and good availability for some owners, but also shows a mixed picture, with repeated complaints about appointment delays and a small number of very serious clinical concerns.

Services

• •Vaccinations and routine preventive care, in line with its role as a pet vaccination centre.
• •Access to 24-hour emergency care through Medivet’s emergency centres, including overnight cover outside normal hours.
• •Ongoing treatments, with reviews mentioning regular or monthly injections for a dog with anxiety.
• •Post-operative check-ups.
• •Wound assessment and aftercare, including help with fitting a recovery cone.
• •Investigation and treatment discussions for longer-term medical problems, with one review describing a thyroid-related work-up that involved anaesthesia and planned surgery.
• •The practice is also listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

• •The clearest published figure is a £130 overnight emergency consultation fee for Medivet emergency-centre consultations between 7pm and 9am.
• •Reviews are mixed on costs: some owners focus on service rather than price, while a few describe concerns about pricing transparency, including unclear estimates, medication costs only becoming clear at payment, and a disputed refund after a procedure that did not go ahead.

People

• •Dr Mateus is praised for being attentive, knowledgeable, and clear in explaining treatment, with one owner linking him to very fast appointment access when needed.
• •Dr Jamie is singled out for gentle handling, thorough wound assessment, practical help with a cone fitting, and a reassuring manner during a stressful visit.
• •Jayne, Michelle, Maria, and Tahir are all thanked by name in a recent review for their helpful, professional, and compassionate support.
• •The reception team is repeatedly praised for being friendly, helpful, and professional.

Reviews

Google rating: 4.5/5 from 303 reviews. Recent feedback shows a broadly positive but clearly mixed experience overall.

• •Many positive reviews describe a friendly, welcoming team, with long-term clients saying staff know their pets well and are consistently helpful.
• •Convenience and access come up often, including reports of same-day or even same-hour appointments, plus general advice being given without owners feeling brushed off.
• •Individual staff receive strong praise, especially Dr Mateus and Dr Jamie, as well as named team members Jayne, Michelle, Maria, and Tahir.
• •The main negative themes are repeated complaints about waiting times and poor communication around delays, alongside a small number of very serious complaints about diagnosis, medication or injections, clinical outcomes, and billing or refund handling.