Willett House Veterinary Surgery

Willett House Veterinary Surgery is part of Willett House Veterinary Surgeons, a multi-site practice with a main site and several branches. The Hampton surgery offers 24/7 emergency care and highlights facilities and procedures including CT scanning and keyhole bitch spay. Feedback around the practice is largely very positive, with owners often describing a friendly, professional team and warm support during both routine visits and more difficult moments.

Services

•Core veterinary care including routine consultations, health checks and vaccinations.
•Emergency and advanced care, with 24/7 emergency cover as well as access to CT scanning and keyhole bitch spay.
•Care for a range of pets, not just dogs and cats. One owner described bringing in two male degus, with use of a separate waiting room and careful treatment that included removing a foreign body from one pet’s eye.
•Sick pet assessments and ongoing treatment, with reviews highlighting thorough examinations and support for older pets.
•End-of-life care and euthanasia support, which owners describe as thoughtful, compassionate and handled with genuine sympathy.

Pricing

No published pricing information is currently available for this clinic.

People

•Mary is mentioned very positively in a recent review for the care given to an elderly dog.
•Vicky is praised for compassion, warmth and long-term support.
•Veterinary nurses are specifically noted for gentle, calm handling, including during a small-pet visit.
•The wider team is often described as friendly, professional, welcoming and helpful.

Reviews

Willett House Veterinary Surgery has a 4.7-star Google rating from 65 reviews. Recent feedback is mostly very positive, with a small number of more critical comments.

•Owners regularly describe the team as friendly, caring and professional, with several reviews recommending the practice highly.
•There is praise for kind, reassuring care for older pets, including one recent review that singled out Mary after an appointment for a 15-year-old dog.
•Reviews also highlight thorough examinations, pet-first handling, and calm care for less common small pets.
•One unhappy review said a growth in an elderly cat was not identified during a vaccination and health check shortly before the cat deteriorated.

Reviews for Willett House Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 65 we track in total. Recent reviews may not be representative of overall sentiment.

Tony Nola

4 months ago

I went to willet house hampton today where I took my staffy lucky who is now 15 years old and was fearing the worst as her back legs seem to be giving up I was booked in to see Mary well what can i say the amazing the care that Mary gave to my lucky was superb I left willet house so happy that lucky's time is not up , would highly recommend Willet house hampton , fantastic service

David Williams

11 months ago

Very friendly, very professional. The vet has as so nice and helpful.

Jaho

1 year ago

Corine Maitland-Walker

Fantastic caring vets Highly recommend

Ethan Ejdowski

Rosalind Milani Gallieni

2 years ago

susan griffiths

3 years ago

Im sorry to give a low score. People are friendly etc. I took my elderly cat for vaccination. Was told my cat had joint problems which i accepted. But was otherwise in good condition. A few days later had to call emergency vet out. As my cat couldnt walk and was having fits. Was informed she had a growth. Which hadnt been picked up on check up. I had to have her put to sleep. I feel the vets should have picked up more when she went for her vaccination and health check.

Adam Flowers

6 years ago

Excellent pet-first care from start to finish. Pleased to see Covid-19 safety measures in place and taken seriously. Face coverings required before entering the building. Staff greeted me shortly after I arrived, taking me through the new process and giving me a short form to fill in. The staff clearly adore animals - especially one of the veterinary nurses who went all gooey-eyed (in a good way) around a happy dog. I was told by another nearby vet that I could only get my pets checked out in Sheen. Fortunately, I found Willett House via Google and gave them a call. I have two male degu's, a species not catered for by most local vets. Spark and Atom were looked after during their short visit (20 minutes in a separate waiting room and then during their 10 minute appointment). When they were returned to me, both were quiet, calm and not stressed. The nurse who cared for them had managed to carefully remove the foreign body on one of my pets eyes. Price was fine. £39.50 for a consultation (for both small animals). Highly recommend.

sara powell

7 years ago

I have taken both my dogs here for over 4 years. They are fabulous. Always friendly and helpful. And most importantly have brought both my dogs back to health when sick. I also had to have my old cat put to sleep, and the situation was handled so very thoughtfully. With genuine sympathy and support. I highly recommend this surgery.

Steven Redston

8 years ago

The staff at Willett House are exceptional. Friendly and polite and always welcoming, they put the animals and owners at ease! The vets are fantastic and really take the time to do a thorough examination to get to the root of the illness. The best vets we have had!