
Vets in Hammersmith and Fulham, Greater London
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Village Vet Brackenbury, located in Hammersmith and Fulham, Greater London, is a well-regarded clinic under the Linnaeus Veterinary Ltd umbrella, offering specialized emergency veterinary services. With a Google Maps rating of 4.4 stars from 208 reviews, the clinic is generally well-received, although there are mixed opinions.
The majority of the reviews highlight the professionalism and helpfulness of the staff. Emma Warren and Anton Crona commend the clinic for its exceptional service, emphasizing the staff's politeness and the meticulous care offered to pets. Anton Crona particularly praised the staff for their last-minute assistance with necessary paperwork for overseas travel, which was crucial for transporting his cat. Similarly, J H expressed gratitude for the staff’s empathy and support during a challenging time with their cat, noting that, although the services may be expensive, the quality of care is invaluable.
On the other hand, a review from Ctln B presents a stark contrast. They reported a negative experience, citing unprofessional behavior and a lack of empathy from the staff, particularly at the reception. This review also mentioned concerns about rough handling of their pet and perceived the clinic as overly focused on financial aspects, rather than prioritizing pet care.
Despite the negative feedback, the overwhelming number of positive reviews suggests that Village Vet Brackenbury is a reliable choice for pet owners seeking quality veterinary care. While pricing details are not explicitly mentioned, the feedback indicates that services may be on the higher end, which aligns with the high standards of veterinary care provided.
24/7 emergency care available
146 Goldhawk Road
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Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews out of 208 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
A great place to come to ensure your pets health is greatly looked after. Polite staff and great service recommended
3 months ago
The practice has been amazingly professional and service minded, through vaccinations and health checks. In preparation of a overseas travel, we were given last minute help to complete necessary paperwork. Had the staff not helped out at last minute, we would not have been able to bring our cat. I cannot give anything but the highest rating of the pratice, its staff and its vet, and would recommend it to anyone looking for the best care available for their pets.
7 months ago
I had a terrible experience at this location Village Vet. The staff were extremely unprofessional and rude, especialy that women at the entrance office. From the moment I walked in. She seemed disinterested in my dog's health and acted as if I was bothering her with basic questions. The way they handled my dog was rough another time i went to them, and it was clear they had no patience. I left feeling incredibly frustrated and worried about my dog's well-being. I would not recommend this clinic to anyone who cares about their pet. They are rude and unprofesioanal with your pet and very expensive and financialy orientated more then anything.
8 months ago
The staff (reception, vet and assistants) have been very kind, supportive and helpful to me lately during a difficult time with my cat. I continue to feel welcomed and listened to when contacting them for further advice. I am confident that they have my cat and my best interest at heart. Yes, it may be expensive, but in my opinion and experience, the care and empathy they give is invaluable.
2 years ago
I took these two, Luna and Monet for their 3 months vaccination and check up. The service was excellent. The receptionist was lovely abd very friendly. Definitely recommended.
